Troubleshooting Suggestions
SO-2 Help Center
The laser keeps stopping during a cut
Do you mean that the machine stops during engraving? The operation is terminated. It could be triggering the gyroscope. After the machine is connected to the c...
SV01 Help Center
What size belt does the SV01 Use?
y-axis：2GT, W6, rubber, black L937mm
X-axis: 2GT, W6, rubber, black L900mm
Silent mainboard+BL Touch+touch screen firmware(marked in the picture)
Link: https://d...
SV04 Help Center
The hotbed shows -15°
1. Measure whether the resistance value of the hotbed thermistor is normal. Please feedback the resistance value after measurement for our judgment (it must be measured at nor...
SV03 Help Center
Automatic shutdown of the machine during the printing process
1. Please check whether the power cord interface is loose, and whether the motherboard and power supply lines are connected or broken.2...
SV02 Help Center
The display never got past the initial startup screen
1. Please check whether the display cable is connected well and whether it is loose;2. Does the device manager have no printer port? There are ...
SV01PRO Help Center
Thermistor Error
If your printer has triggerred a thermistor error, it might be something went wrong during the hot bed or hotend heating up.
1. A step to confirm whether the error caused by the ho...
