Comgrow Z1 10W Desktop Diode Laser Cutting Engraving

$299.00
Ship From: US
Model: Z1
Ship From: US
Model: Z1
Product information

3-7 Days for delivery from US/EU/UK/CA/AU warehouse

1. Please select the correct ship option. If you select the incorrect ship option, it will cause payment failure. 

  • For example, if you are in US, select ship from US or ship to US.
    Ship from US means ship from the US warehouse, ship to US means ship from China to US. 
  • The European can't select ship from China (as it will have tax.)  or order the product which doesn't have ship opotion, otherwise you may get an error message " we can't ship to your location." If so, please check out if the shipping opotion you selected and the product you selected. 


2. We ship to you based on your location. 

  • Ship from US(to US only) means :  ship from  New York warehouse or Los Angeles warehouse.
  • Ship from EU(to EU/UK) means: ship from Czech warehouse, the printers in Czech warehouse all are EU plug, if the UK customers are okay with EU plug, you can choose ship from EU plug. 
  • Ship from CA(to CA only) means, ship from Vancouver warehouse
  • Ship from AU(to AU only) means, ship from Sydney warehouse.
  • Ship from UK(to UK only) means, ship from Amazon_uk warehouse, we may not fill the tracking number timely, but the delivery is fast about 2-3 days after you place the order. 

3. The parts and accessories are  shiped sparately, not are in the printer's box or come with the printer, or pre-installed on the printer.

As the the shipping system and the order sytems are not the same one, some packages's tracking number may not update automatically on your order, if you need it, please feel free to contact us  info@sovol3d.com   But actually you don't need to worry, we fullfill your orders at the same time, and arrange the shipping for you.   If one product is out of stock, that product will have shipping delay, but once it restock, we will ship for you. other products in your order that are in stock, we will ship for you normally. 

4. If you order many products, there will be several packages,several tracking number  because of warehouse difference or shipping weight limitation.

5. If you select ship from China, it will take 7-15 days for delivery after shipping.

Tax

1. ALL are free tax if you are in United States, Canada, Australia.

2. Products shipping from EU, all are free tax for France,Germany, Italy, Netherlands, Belgium, Luxembourg, Ireland, United Kingdom, Denmark, Greece, Spain, Portugal, Finland, Sweden, Austria, Estonia, Latvia, Lithuania, Poland, Czech Republic, Hungary, Slovakia, Slovenia, Malta, Cyprus, Romania, Bulgaria.

3. Products shipping from EU, these countries will need to pay tax when clean with the custom. Norway, Switzehland, Ukrain.
( Note: these tax is paid to the local custom not 
to us, we are unable to refund or pay the tax. The value are determined by local custom, or local custom policy, we are unable to control. The default declare value is the real price of the product on our website.) If the tax is too high and unfair, you can reject to receive the pacakage, lt it return to us, we will refund you after it arrived our warehouse.

4. Printers shipped from China to other coutries will have tax, except for United States. We only ship printer from China when you select " ship from China" and you will need to pay a part of shipping fee, as the shipping fee is too high,we are unable to cover 100%.  

If you have any other questions, feel free to contact us info@sovol3d.com or message us on sovol3d facebook.


				

1 Year warranty for Printers, 1 months warranty for Accessories.

1. sovol3d.com provide 1-year warranty for the printer's orders on sovol3d.com. (Most of the parts on the printer have a 1-year warranty, and some consumable parts on the printer have 1 months warranty like nozzles, build plate, belt etc.)
2. sovol3d.com provide 1 monthly warranty for accessories orders on sovol3d.com.
3. Please Email us or message us directly 

Eligibility Requirements

1. The printer wasn't modified. (Including using the parts or firmware from the third party.)

2. The defective parts are not caused by incorrect operation or user error.

3. Provide the picture, and test video that we required to prove the parts defective.
4. Provide the order ID of the item. ( and series number of the printer)


14 Days Returns Policy

Sovol3d.com will refund within 14 days of the received date or replace any item if the criteria are met. 

1. Item not received: you did not receive the item you paid for.

2. Not as described: you received an item you paid for but it is significantly different from what was described, this includes for example:

  • You received a completely different item.
  • The condition of the item was misrepresented i.e you bought the item that said "new" and the item was used.
  • The item was advertised as authentic but is not authentic.
  • You purchased three items but received two.

Eligibility Requirements

You have a dispute time of 14 days from the date of payment. Email us or message us directly and confirm the problem so we can resolve it.

Except for logistics reasons. If the customer does not want in the delivery, the consumer can reject to accept the package and let it return to the warehouse automatically. The consumer needs to cover the shipping for sending and returning and customs duty if any.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that it may take some time for the process the refund. 

If the return is caused by the consumer, the consumer should be responsible for the sending and return shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the products received are not correct or have issues, provide the damage proof,the consumer is not required to cover the shipping fee for this reason. The consumer can choose exchange or return. The  consumer are required to return the products by choosing the carrier we provided and pay the shipping fee to return the products first and provide the shipping fee receipt( the receipt should include content like the returning address, tracking number&carrier company and amount of shipping fee) because we are unable to process payment on any website. But we will refund the return shipping fee within 2 days after we confirm the return center received the product. 

Warm Tips:
Before returning the product, please take a picture of the product and provide it to us.
After you return the product, it may take up to 25 days for us to receive the product. After our operation center receives the goods, it will take 2 business days to process the refund, and the refund amount will take 3 to 5 business days to appear in your account.

(The returns & refund policy above only works for orders on sovol3d.com. Amazon, or other platforms are not included, if you order sovol products on other platforms please email or message the related platform if you have questions.)

 ● 1-year Warranty & 14-day Return for 3D Printer 
1 Month Warranty for accessories

Every printer comes with the warranty of 12 months, and we offer 14-day exchange/refund/return guarantee.
Learn more

● Technical Support

Sovol Support Team is available via email and live chat.
Join Sovol User Group to get tips from employees and community.

Product details

All Comgrows url links have been redirected to the corresponding pages on Sovol online store.

Sovol after-sale team also offers high-efficiency and problem-solving customer service to Comgrow products.