● Speed: SV06 Marlin High Speed Up to 150mm/s (Download)
● Print Size: 220*220*250mm
● Automatic Leveling
Shipping Time and Rules
Shipping Zones and Warehouses:
We have several warehouses located in the US, EU, CA, UK, AU, and China. Normally, your order will be directly dispatched from the warehouse near your location. If you purchased a pre-sale product or received a free gift, shipping may be delayed as we prepare inventory near you. In cases where accessories are out of stock in your region, we may ship directly from China, with estimated delivery times updated on the product page.
Shipping Fees:
1. Free shipping for new 3D printers ordered from the US, EU, UK, Canada, Australia, Malaysia, Hong Kong, Taiwan, and most areas of China.(T500&SV08 will charge additional shipping costs.). 2. Refurbished 3D printers ship free to select EU countries; extra fees apply for Sweden, Slovenia, Slovakia, and Romania based on distance from our FR maintenance warehouse. 3. Accessories incur shipping fees based on weight; additional charges apply for some countries like New Zealand, Mexico, and others.
Taxes and Customs Duties:
- Import duties, VAT, and other taxes are not included in the purchase price. - Customs duty exemptions apply to certain regions and product types, detailed on our website. - Customers are responsible for paying customs duties during clearance. Refusal due to high taxes may result in a refund upon return to our warehouse.
Logistics Inquiry Methods:
- US warehouse-UPS : https://www.17track.net/en
- US maintenance warehouse-UPS : https://www.ups.com/fr/en/Home.page?
- EU warehouse-DHL: https://www.dhl.com/pl-en/home.html
- FR maintenance warehouse-DHL: https://www.dhl.com/pl-en/home.html
- CA warehouse-FedEx : https://www.fedex.com/en-us/home.html
- UK warehouse-Yodel : https://www.yodel.co.uk/
- AU warehouse-Eparcel : https://track.4px.com/#/
- China warehouse-4PX : https://track.4px.com/#/
Shipping Issues
Q: Can I change the shipping address of my order?
A: Orders can be edited or canceled only before shipment by contacting our customer support team at info@sovol3d.com or Sovol 3d Facebook. Once shipped, we cannot guarantee updates to your address.
Q: What should I do if the logistics tracking hasn't updated after shipment?
A: If tracking hasn't updated after 7 days, please contact us. Within 7 days, please wait patiently.
Q: Why did I receive only part of my order?
A: We may ship printers, accessories, and filaments separately due to different logistics channels causing varying delivery speeds. Contact us for tracking numbers and wait patiently for remaining items.
Q: I received a shipment delivered email but nothing arrived. What should I do?
A: First, contact your local post office and check around your delivery area (e.g., mailbox, doorway, yard). If still not found, contact us for assistance.
Q: Why hasn't my order shipped yet?
A: Shipping may be delayed 1-3 days during weekends, holidays, and festivals. You'll receive a notification email with tracking information once shipped.
Q: Which countries do Sovol products generally ship to?
A: Our products typically ship to the United States, Europe, United Kingdom, Canada, Australia, New Zealand, Singapore, Japan, Philippines, Thailand, South Korea, Malaysia, Hong Kong, Taiwan, and other parts of China.
Q: Which shipping option should I choose when purchasing accessories if not in the US, EU, or UK?
A: Please select "Ship from China".
Return Policy
Return Time:
Sovol3d.com will refund within 14 days of the received date or replace any item if the criteria are met.
Criteria for Returns:
1. Item not received: You did not receive the item you paid for.
2. Not as described: The item received is significantly different from what was described, including:
- Receiving a completely different item.
- Misrepresentation of item condition (e.g., purchasing "new" but receiving a used item).
- Item advertised as authentic but not authentic.
- Missing items from your order.
Return Steps:
- You have a 14-day dispute period from the received date. Contact us via email or direct message to confirm the issue.
- Once your return is received and inspected, we will notify you by email about the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please allow time for processing.
- Before returning the product, please take a picture and provide it to us.
- After returning the product, it may take up to 25 days for us to receive it. Upon receipt at our operation center, refund processing takes 2 business days, with funds appearing in your account within 3 to 5 business days.
Return Shipping Costs:
- If the customer declines delivery, they are responsible for shipping costs for both sending and returning, plus any customs duties.
- If the return is due to customer reasons, the customer covers all shipping fees based on their chosen carrier.
- If the return is due to our error or product issues, we cover return shipping costs. Customers can choose exchange or return and must use the carrier provided, providing a shipping fee receipt including return address, tracking number, carrier company, and amount.
Warranty Policy
Warranty Time:
1 Year warranty for Printers, 1 month warranty for Accessories.
Eligibility Requirements:
- Request product maintenance within 1 year from the date of receipt.
- Provide valid proof of purchase, documents, order numbers, and detailed product and fault information.
- The printer must not have been modified, including third-party parts or firmware.
- Defective parts must not be due to incorrect operation or user error.
Warranty Steps:
- Detail the product issue, including product information, purchase details, fault description, and pictures/videos of the issue.
- A technical support engineer will attempt to diagnose and resolve the issue via email or remote assistance.
Sovol SV06
All Metal Planetary Dual Gear Direct Drive Extruder
√Easier filament feeding
√More stable & precise printing
√7.5X torque motor
√Upgraded dual gear direct drive extruder
300℃ High Temp All Metal Hotend
Max Speed up to 500mm/s - Direct drive extruder with 6.5:1 gear ratio realized high flow up to 25mm³/s to achieve the best print quality at 200mm/s printing speed. If you need faster, 8000mm/s² acceleration would help to speed up to 500mm/s at maximum, saving 73% of the time compared with other printers.
Fully Open Source
√Step file
√Stl file
√Firmware source code
I3/Linear Rail Structure
Different from most 3D printers run by wheels in the market, SV06 has a classic I3 structure that avoids wear and tear of wheels and multiple replacements and it is widely applied in the industry. We did something new to make it more applicable for household use. Modular design allows you to assemble SV06 within 5 steps easily.
Firmware Upgrade
Speed:150mm/s.The printing speed is three times faster than before
All Metal Planetary Dual Gear Direct Drive Extruder
Sovol self-developed All Metal Direct Drive Extruder with a planetary dual gear set, provides SV06 with a higher drive ratio and a lighter motor, helping to achieve more accurate extrusion. Add a large external knob for easy feeding.
300℃ High Temp All Metal Hotend
All metal Hotend Setup makes it possible to print up to 300℃. You don't need to deal with PTFE replacement anymore, and even no need to flash the firmware, you can print with different materials better and more easily, and makes your prints more amazing. If you want to print over 260℃, we recommend that you buy an insulation tent to achieve a better effect.
220*220*250mm
220*220*250mm print size, enough for daily use and household use.
Resume Printing
The resume printing function can make the printer continue printing perfectly after a power outage.
Dual Z axis
Dual Z-axis screws and stepper motors improve the accuracy and precision of the nozzle’s vertical movement with a specified Z-axis accuracy of 0.001mm.
25-points Auto Leveling
With an inductive sensor, accurately detects the metal print bed through 25 points automatically and compensates for the unevenness of the heated bed. The fast, smart, precise detection and compensation help you to get the bed leveled perfectly and get a fantastic first layer.
Note: Set the height of the initial layer to 0.3mm when you slice that would help you to print a better initial layer and make the filament stick to the plate better.
PEI Build Plate
The SV06 flexible PEI-coated build plate with mesh surface design makes the prints can be removed easily without any tools. 220*220*250mm print size, enough for daily use and household use.
32-bit Silent Mainboard
32-bit Silent Board with TMC2209 driver, makes the printer work stably and quietly. Self-developed UART mode is available so that more modifications can be done easily for advanced users (Not recommended for beginners to modify).
