SV01PRO Help Center

Reading SV01PRO Help Center 4 minutes Next SV02 Help Center

Thermistor Error

If your printer has triggerred a thermistor error, it might be something went wrong during the hot bed or hotend heating up.

1. A step to confirm whether the error caused by the hot bed or the nozzle. Heat up the hot bed to 80 degrees alone to see if would trigger the error.Then heat up the nozzle to 200 degrees alone to see if it would trigger the error.

2. Check if there is any looseness or damage appears on the wiring of the heating port from the mainboard.(Looseness of the wiring might be caused due to many reasons, like movement of the printer and etc.)

3. Check whether the power supply has been adjusted to meet the local voltage.

4. Swapping Test:Please exchange the heating wires of the hot bed and the nozzle on the main board to perform the heating test.

- If it is the problem with the hotbed heating up, then move the hotbed heating tube to the nozzle heating port on the motherboard, and set the temperature of the nozzle to 80 degrees and see if it would trigger the error.

- If it is the problem with the nozzle heating up, then move the nozzle heating tube to the hotbed heating port of the motherboard, and set the temperature of the hotbed to 80 degrees and see if it would trigger the error.

Note: A note when heating the hot bed:

Please note that when heating the hot bed, we can not put cold objects on the hot bed during the heating process or after the heating is completed, which is very likely to cause a sudden drop in the temperature of the hot bed and causing the thermistor errors;

For example, when we remove the cold soft magnet, then heat the hot bed, and then put the cold soft magnetic sticker on the heated hot bed. The temperature of the hot bed will drop sharply and causing the thermistor error.

 

Frozen Screen

1. SD Card: Check if there is any firmware type file (The motherboard firmware with the suffix bin and the screen firmware with the suffix diwn_set) left in the SD card before printing? If yes, please format the SD card to Fat32 format first.

2. If the problem still goes on, then refresh both motherboard firmware and touchscreen firmware again.

 

Abnormal Fan Noise

If there is a abnormal noise appear on the printer, please confirm whether it comes from mainboard or the extruder.

1. Check whether there are any debris or wires interfering the fan rotation.

2. Check whether there is any damage appear on the fan blades.

3. Check whether there is any deformation appear on the fan cover and the bottom of the gantry.

Please follow the steps above for troubleshooting and provide result and a video of the noise with us. We would confirm the problem and provide correct solutions or replacement(if needed) on this issue.

 

Not Reading SD Card

If the SD card can not be read by the printer, you may encounter one of the problems listed below.

1. Incorrect Name of the STL; The name of the STL should not exceed more than 16 characters and with no special symbols.

2. Problem With the SD Card;

-The SD card should be formated to the FAT32 format;

-The memory of the SD card should be less than 16GB;

-Check whether the SD card can be read by the computer;

-Use alcohol or an eraser to wipe the metal antenna of the SD card and try again to see if it can be read.

 

What material was the original heat shroud (the air guide) printed with?

The air guide is printed with PLA filament, you can make a few more spares.

 

SV01PRO flash firmware tutorial:

https://docs.google.com/document/d/1au1YpSzFVfLCmFNHF4EJ_wLbIBUcU9zQ/edit?usp=sharing&ouid=116699464694286068058&rtpof=true&sd=true

 

After installing the latest firmware, you are unsure how to get the printer to be recognized by your macbook M1

Connect the computer with the supplied usb cable and check if the device manager shows the port, refer to the picture. There is a display is connected.

 

The tutorial on disassembling the SV01PRO hotend to clear a clogged hotend

https://www.youtube.com/watch?v=Lx5ndVX-l6k&t=42s

Continue reading

44 comments

Lackinger

Lackinger

I have a sv01 pro and would Like to change the Board to a creality 4.2.7 because my current 4.2.2 Board is defective but i can‘t find a suitable Firmware for it, can anyone help me ?
Thanks

I have a sv01 pro and would Like to change the Board to a creality 4.2.7 because my current 4.2.2 Board is defective but i can‘t find a suitable Firmware for it, can anyone help me ?
Thanks

Rick Scott

Rick Scott

I have a SV05PRO. I had to replace the cooling fan for the wire feed cooling motor. Now the motor will not run.

I have a SV05PRO. I had to replace the cooling fan for the wire feed cooling motor. Now the motor will not run.

Beckett Borum

Beckett Borum

Hi my thermistor came out and so did a wire from it. I tried to push it back in but it just says that it’s at -15 degrees. Does anyone know how to fix this.

Hi my thermistor came out and so did a wire from it. I tried to push it back in but it just says that it’s at -15 degrees. Does anyone know how to fix this.

Nicko

Nicko

I bought an sv01 pro a couple of weeks ago and now the big gear is stuck.
Its like sideways and get stuck on the thing that you can put the fillament through.
I did try to gey it in the right position but keeps popping back sideways.
I have send 3 messages to sovols helpdeks but they wont answer me.
Does anyone got a fix for this please?

I bought an sv01 pro a couple of weeks ago and now the big gear is stuck.
Its like sideways and get stuck on the thing that you can put the fillament through.
I did try to gey it in the right position but keeps popping back sideways.
I have send 3 messages to sovols helpdeks but they wont answer me.
Does anyone got a fix for this please?

Bowen Saunders

Bowen Saunders

Y-axis end switch wont make clicking sound or stop the bed from moving backwards instead it moves as far as it can and grinds the belt

Y-axis end switch wont make clicking sound or stop the bed from moving backwards instead it moves as far as it can and grinds the belt

James  Tregaskis

James Tregaskis

The vertical to horizontal is not square; this problem cannoth be solved by adjusting the bed. How do I make the whole printer square in all axes? The y-z angle is < 90 degrees, so is the x-z axis! Please help with advice, thanks

The vertical to horizontal is not square; this problem cannoth be solved by adjusting the bed. How do I make the whole printer square in all axes? The y-z angle is < 90 degrees, so is the x-z axis! Please help with advice, thanks

Mark Brookes

Mark Brookes

can i get a replacement extruder for sv01pro?

can i get a replacement extruder for sv01pro?

Dácio

Dácio

Hello, I have a problem with the extruder. The part that screws into the heater block is rotating. I can’t thread it because it rotates together.

Hello, I have a problem with the extruder. The part that screws into the heater block is rotating. I can’t thread it because it rotates together.

Jim Mcnally

Jim Mcnally

Can i purchase a extruder and hot end for my sovol svo1 pro , as its not working

Can i purchase a extruder and hot end for my sovol svo1 pro , as its not working

Lisa

Lisa

I really loved my Sv01 pro, and thought I would be getting more sovol printers, but my extruder is messed up, there is no way to replace or upgrade, there seems to be zero thought of firmware upgrades to get more fine tuned features. No aftermarket support means that eventually simple breaks will make good and not that old machines unusable. My biggest disappointment is not being able to grow my printing skills with more sovol printers.

I really loved my Sv01 pro, and thought I would be getting more sovol printers, but my extruder is messed up, there is no way to replace or upgrade, there seems to be zero thought of firmware upgrades to get more fine tuned features. No aftermarket support means that eventually simple breaks will make good and not that old machines unusable. My biggest disappointment is not being able to grow my printing skills with more sovol printers.

Dallin Stimpson

Dallin Stimpson

my printer wont move down when I click the z down button. nor when I click home or auto leveling. it just sits there probing the air doing nothing, then goes back to the regular screen. and when I try a z offset it doesn’t move at all.

my printer wont move down when I click the z down button. nor when I click home or auto leveling. it just sits there probing the air doing nothing, then goes back to the regular screen. and when I try a z offset it doesn’t move at all.

Aldo

Aldo

Buongiorno…dove posso trovare il Firmware precedente a quello gia installato sulla SOVOL 01 PRO ? mi sta dando problemi al livellamento lasciando ultima riga in fondo non livellata ,,,come posso risolvere il problema? Fino a qualche giorno fa ha stampato benissimo ,poi si vede che ho toccato qualcosa nel menu’ che non ha piu funzionato come dovrebbe ….come posso risolvere il problema?

Buongiorno…dove posso trovare il Firmware precedente a quello gia installato sulla SOVOL 01 PRO ? mi sta dando problemi al livellamento lasciando ultima riga in fondo non livellata ,,,come posso risolvere il problema? Fino a qualche giorno fa ha stampato benissimo ,poi si vede che ho toccato qualcosa nel menu’ che non ha piu funzionato come dovrebbe ….come posso risolvere il problema?

Niko

Niko

My gantry won’t slide in connect to the base of my sv01 pro printer

My gantry won’t slide in connect to the base of my sv01 pro printer

Niko

Niko

My gantry won’t slide in connect to the base of my sv01 pro printer

My gantry won’t slide in connect to the base of my sv01 pro printer

Jennifer Hagy

Jennifer Hagy

My solvol pro stopped printing mid print and sensor was red and when i went to hit resume print it went to auto home and got stuck on right side making grinding noise. I have checked all connections. nothing loose or broken. screen will start resume process then auto home and do grinding again
My solvol pro stopped printing mid print and sensor was red and when i went to hit resume print it went to auto home and got stuck on right side making grinding noise. I have checked all connections. nothing loose or broken. screen will start resume process then auto home and do grinding again
DOYLE LOFTIS

DOYLE LOFTIS

my sv01 pro touch screen stoped working same day i set my new 3d printer up what can i do?
my sv01 pro touch screen stoped working same day i set my new 3d printer up what can i do?
jeannot

jeannot

je ne comprend pas je suit tomber en panne avec 2 impriment
sovol sv01 pro la buse ne chauffe plus

je ne comprend pas je suit tomber en panne avec 2 impriment
sovol sv01 pro la buse ne chauffe plus

Brian

Brian

I’m using Cura for my splicing program. The default machine settings seems odd. Is it possible for you to send me the recommended machine settings for Cura? Thanks

I’m using Cura for my splicing program. The default machine settings seems odd. Is it possible for you to send me the recommended machine settings for Cura? Thanks

Jason Cox

Jason Cox

I bought a Sv01 pro (US) from you and I need to get another index for it. I seen the sv04 index works with it but I’m not sure if it’s left or right handed. I need help so i can replace it immediately. Thank you

I bought a Sv01 pro (US) from you and I need to get another index for it. I seen the sv04 index works with it but I’m not sure if it’s left or right handed. I need help so i can replace it immediately. Thank you

DANIELE SILVESTRINI

DANIELE SILVESTRINI

salve,ho una sv01pro, voglio stampare con nylon+carbon fiber, cosa devo modificare?

salve,ho una sv01pro, voglio stampare con nylon+carbon fiber, cosa devo modificare?

flores

flores

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3

donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3

donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

flores

flores

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3

donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

je possède 4 imprimants 3 d j’ai des problèmes avec la n °1 qui a des gouttes sur les sujets et le n° 3

donc j’ai dû changer le support réchauffeur de la buse avec leur position des 2 fils blanche température

Anonyms

Anonyms

So my computer won’t format the SD card and I can’t even open the file. How do I fix it?

So my computer won’t format the SD card and I can’t even open the file. How do I fix it?

Alain Dion

Alain Dion

I have a Sovol SV01 pro and I change the original mainboard V4,2,2 for a mainboard V4.2.7 Creality)
I can’t find the firmware to install this board

I have a Sovol SV01 pro and I change the original mainboard V4,2,2 for a mainboard V4.2.7 Creality)
I can’t find the firmware to install this board

Josef Keilhammer

Josef Keilhammer

Hi there,
i recently bought a refurbed SV01 Pro,
first of all, the fan for cooling the build is very noisy, but there is a bigger issue.
The print quality is fine for about 10mm, above that, there is quit a lot of ringing going on. I testprinted a pipe several times and the ringing always has the same pattern, there might be a problem with the spindles, what do you think? How do we get this fixed, because I want to use the printer, but the builds are not good, please contact me, this is my second sovol and the third one is soon to arrive. The order on the SV01 Pro was #32622 March 22, 2023.
Thank you, kind regards, Josef

Hi there,
i recently bought a refurbed SV01 Pro,
first of all, the fan for cooling the build is very noisy, but there is a bigger issue.
The print quality is fine for about 10mm, above that, there is quit a lot of ringing going on. I testprinted a pipe several times and the ringing always has the same pattern, there might be a problem with the spindles, what do you think? How do we get this fixed, because I want to use the printer, but the builds are not good, please contact me, this is my second sovol and the third one is soon to arrive. The order on the SV01 Pro was #32622 March 22, 2023.
Thank you, kind regards, Josef

Trevor

Trevor

When replacing filament rolls the filament broke off in the extruder and is lodged in the gear that feeds the filament. I opened it up some and tried to push the filament through with the extruder preheated but that didn’t work. Any advice on what to do to fix this? Should I take apart the whole extruder?

When replacing filament rolls the filament broke off in the extruder and is lodged in the gear that feeds the filament. I opened it up some and tried to push the filament through with the extruder preheated but that didn’t work. Any advice on what to do to fix this? Should I take apart the whole extruder?

Claudio Sciarini

Claudio Sciarini

ORDER #24537
I have a problem with the extruder offset setup, I can’t set the correct extruder plate distance and the z axis stays too high from the plate so the first layer doesn’t stick to the plate preventing any printing altogether
How can I solve this problem thanks for the help

ORDER #24537
I have a problem with the extruder offset setup, I can’t set the correct extruder plate distance and the z axis stays too high from the plate so the first layer doesn’t stick to the plate preventing any printing altogether
How can I solve this problem thanks for the help

Barry Hamilton

Barry Hamilton

Half way through a print run started to run strings. Finished the print 2 of the 3 prints came out 3d one all stringy. Started an new print and print will not stick to bed and just creates a giant ball of string Svo1 pro printer

Half way through a print run started to run strings. Finished the print 2 of the 3 prints came out 3d one all stringy. Started an new print and print will not stick to bed and just creates a giant ball of string Svo1 pro printer

Mark

Mark

Can I buy replacement extruder sv01pro

Can I buy replacement extruder sv01pro

John Fisher

John Fisher

I have downloaded the profiles for the SV01 Pro o use in cura but dont know how to import them Cura says they are corrupt

I have downloaded the profiles for the SV01 Pro o use in cura but dont know how to import them Cura says they are corrupt

Thomas

Thomas

I had a failed print over night due to my own errors, I melted the plastic cover in front of the nozzle its not the heater block. but it front of that. please help I love this printer and I want to replace the part asa.

I had a failed print over night due to my own errors, I melted the plastic cover in front of the nozzle its not the heater block. but it front of that. please help I love this printer and I want to replace the part asa.

jaeseu

jaeseu

Wow, happy to see this awesome post.
I hope this think help any newbie for their awesome work.
By the way thanks for share this awesomeness from Feel free to visit my website !

먹튀 검증 순위
안전 카지노
코인 카지노
안전 토토 사이트
먹튀 검증 커뮤니티
https://www.j9korea.com

Wow, happy to see this awesome post.
I hope this think help any newbie for their awesome work.
By the way thanks for share this awesomeness from Feel free to visit my website !

먹튀 검증 순위
안전 카지노
코인 카지노
안전 토토 사이트
먹튀 검증 커뮤니티
https://www.j9korea.com

Otakunbox

Otakunbox

I bought an sv01 pro and everything was good…until I printed an Ironman helmet. I’ve printed the piece several times due to the nozzle hitting the print. My bed is manually and auto leveled every time I print and it works fine. Only issue is when my print is tall it starts shifting and hitting the nozzle.

I bought an sv01 pro and everything was good…until I printed an Ironman helmet. I’ve printed the piece several times due to the nozzle hitting the print. My bed is manually and auto leveled every time I print and it works fine. Only issue is when my print is tall it starts shifting and hitting the nozzle.

arnaldo borghi

arnaldo borghi

my controller fan under the printer is making a lot of noise when it fires up.it is a 24v small little fan. we can hear about 2 rooms away . please advise.

my controller fan under the printer is making a lot of noise when it fires up.it is a 24v small little fan. we can hear about 2 rooms away . please advise.

AMS

AMS

I have a brand new printer that I set up on dec 28, the filament sensor keeps throwing an error and pausing to say I need to change the filament but there is plenty on the roll left! It is interrupting all my prints and I have no idea what to do. This is a brand new machine and there is already issues?

I have a brand new printer that I set up on dec 28, the filament sensor keeps throwing an error and pausing to say I need to change the filament but there is plenty on the roll left! It is interrupting all my prints and I have no idea what to do. This is a brand new machine and there is already issues?

Helna

Helna

Houston and William have you figured out a soultion for your problems, I am having same problems with my sons sv01 pro. I just want to get this up and running since it was a christmas gift.

Houston and William have you figured out a soultion for your problems, I am having same problems with my sons sv01 pro. I just want to get this up and running since it was a christmas gift.

eric houck

eric houck

First print was great second print started to go crazy after the 3 hour mark. The nozzle seemed to be clogged. Very thin stringy lines of PLA were coming out of nozzle. I tried to purge to no avail. Next thing the screen showed, “Heating failed”. I shut it off and back on. Screen will not go away. I can’t do anything. Even if I unplug it, when I turn it back on the "heating Failed message appears. I did disassemble the heating tip and cleaned and put back together. I still getting heating failed message. What should I do? Did the heat fail at the nozzle? Not happy, second print ever on this thing.

First print was great second print started to go crazy after the 3 hour mark. The nozzle seemed to be clogged. Very thin stringy lines of PLA were coming out of nozzle. I tried to purge to no avail. Next thing the screen showed, “Heating failed”. I shut it off and back on. Screen will not go away. I can’t do anything. Even if I unplug it, when I turn it back on the "heating Failed message appears. I did disassemble the heating tip and cleaned and put back together. I still getting heating failed message. What should I do? Did the heat fail at the nozzle? Not happy, second print ever on this thing.

houston hollis

houston hollis

Ive owned my Sovol SV01 Pro for a month now and it just started to stop saving the bed leveling info. After getting bed leveled and do a successful print it will not keep mesh leveling info saved. Please help

Ive owned my Sovol SV01 Pro for a month now and it just started to stop saving the bed leveling info. After getting bed leveled and do a successful print it will not keep mesh leveling info saved. Please help

William Wagoner

William Wagoner

I purchased the SV01 pro and I cannot get anything to stick. I have leveled it many times, temp is good but I think its the hot end that is causing the issue. Can someone help

I purchased the SV01 pro and I cannot get anything to stick. I have leveled it many times, temp is good but I think its the hot end that is causing the issue. Can someone help

William Wagoner

William Wagoner

I purchased the SV01 pro and I cannot get anything to stick. I have leveled it many times, temp is good but I think its the hot end that is causing the issue. Can someone help

I purchased the SV01 pro and I cannot get anything to stick. I have leveled it many times, temp is good but I think its the hot end that is causing the issue. Can someone help

Andreas Zarpentin

Andreas Zarpentin

I bought the Sovol SV01 Pro from amazon.
I still want to buy the build record on your homepage.
But I also needed the filament holder… where can I get it?

I bought the Sovol SV01 Pro from amazon.
I still want to buy the build record on your homepage.
But I also needed the filament holder… where can I get it?

Paul

Paul

Hello,
during a print during a trip the cables of the hotend were torn off. Please let me know the procedure to follow.
Thanks

Hello,
during a print during a trip the cables of the hotend were torn off. Please let me know the procedure to follow.
Thanks

Kamran

Kamran

Hey dear support,

I have had the Sovol SV01 Pro for a few days and unfortunately I can only adjust 0.05mm in the Z Offset.

With the SV03, however, you can change the Z offset with 0.01mm.

Am I doing something wrong or is there somehow a hidden option that I can not find.

Greetings

Kamran

Hey dear support,

I have had the Sovol SV01 Pro for a few days and unfortunately I can only adjust 0.05mm in the Z Offset.

With the SV03, however, you can change the Z offset with 0.01mm.

Am I doing something wrong or is there somehow a hidden option that I can not find.

Greetings

Kamran

Torsten Schlutter

Torsten Schlutter

Das Einbinden des Druckers im Slicer ist eine echte Frechheit. Bei der Einstellung nacheinander drucken, hat sich der Druckkopf in ein fertiges Model gefahren und den Touch Sensor zerstört. Ich brauche keinen Ersatz mehr, da die Wartezeit auf bestellte Teile mir zu lang ist. Vielleicht schafft es ja mal einer, ein angepasstes Slicer oder Curaprofil zu erstellen. Ich habe jetzt mein Profil angepasst. Es waren ganze 10 Minuten. Inklusive Anleitung suchen mit google. Ach ja und verwendet doch bitte etwas wertigere Lüfter für die Drucker. Die Hotends vom SV04 passen ja in den
SV01 pro, aber die Kabel nicht! Ansonsten setzt unter der Y Achse noch eine Distanzscheibe. Bei mir war die Achse verdreht durch die Verkleidungen. Die Lager sind dadurch sehr schnell defekt geworden. Auch hier kein Ersatz mehr nötig. Alles nur Kleinigkeiten aber sehr ärgerlich, da es mein erster 3D Drucker ist.

Das Einbinden des Druckers im Slicer ist eine echte Frechheit. Bei der Einstellung nacheinander drucken, hat sich der Druckkopf in ein fertiges Model gefahren und den Touch Sensor zerstört. Ich brauche keinen Ersatz mehr, da die Wartezeit auf bestellte Teile mir zu lang ist. Vielleicht schafft es ja mal einer, ein angepasstes Slicer oder Curaprofil zu erstellen. Ich habe jetzt mein Profil angepasst. Es waren ganze 10 Minuten. Inklusive Anleitung suchen mit google. Ach ja und verwendet doch bitte etwas wertigere Lüfter für die Drucker. Die Hotends vom SV04 passen ja in den
SV01 pro, aber die Kabel nicht! Ansonsten setzt unter der Y Achse noch eine Distanzscheibe. Bei mir war die Achse verdreht durch die Verkleidungen. Die Lager sind dadurch sehr schnell defekt geworden. Auch hier kein Ersatz mehr nötig. Alles nur Kleinigkeiten aber sehr ärgerlich, da es mein erster 3D Drucker ist.

Leave a comment

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Free shipping

US/EU/CA/AU/UK Local Warehouse Delivery in 3-6 days